Shipping Policy

Efficient Domestic Shipping Across Pakistan

At MERZO, we are dedicated to providing prompt and reliable shipping services exclusively within Pakistan. Please review the details of our shipping policy below:

Free Shipping MERZO is pleased to offer free shipping on all orders of Rs 5000 or more. Enjoy shopping with us and take advantage of this great offer!

Delivery Timeframe Our standard delivery timeframe for orders is 2-4 working days within Pakistan. Please note that these times are estimates, and actual delivery periods may vary due to factors outside our control.

No Pickup or Walk-In Services Please note that MERZO does not offer a pickup option, appointments, or walk-in services. All purchases must be made online, and all products will be delivered directly to the address provided during checkout.

Delivery Time Flexibility While we strive to meet our delivery estimates, external factors such as high-demand periods, logistical delays, or other unforeseen circumstances may impact delivery times. We appreciate your understanding and patience in these situations and will endeavor to keep you updated on the status of your order.

Address and Contact Information Accuracy To ensure efficient delivery, please provide a complete and accurate delivery address and keep your contact details up-to-date. Accurate information is essential for ensuring that your order reaches you without delays.

No International Shipping At this time, MERZO does not offer international shipping. Our services are available exclusively to customers within Pakistan.

Contact Us For any inquiries or assistance regarding your order or our shipping policies, do not hesitate to contact our customer service team at hello@shopmerzo.com or call 03163993555. Our team is available from 10:00 AM to 04:00 PM Pakistan Standard Time, Monday to Saturday.

Thank You for Choosing MERZO We value your trust and are committed to providing you with a seamless shopping experience and efficient delivery services.